You have the right to return any/all products you have purchased directly from our website within 7 days of receiving the item.
The product(s) must be unused – in its original packaging with labels - and still in the same new condition as when the product was received.
Products purchased directly from our website must be returned to our warehouse before full refund to be made. Products purchased from this website cannot be returned in a local retail store.
Kindly note that you may be subject for the shipping expenses in returning this package to us.
Auwake does not take responsibility for any items lost during the return shipping.